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Using Voice-to-Text with LockDown Browser

Respondus LockDown Browser works with these programs that include voice-to-text functionality: Mac Voice Control Windows Speech Recognition   Mac Voice Control: How to enable Voice Control: Click on...

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Using Mac Voice Control with LockDown Browser

How to enable Voice Control: Click on the Apple button in the top left and select “System Preferences”. Go to “Accessibility” > “Voice Control” and click on the box next to “Enable Voice Control.”...

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Can a Chromebook be used with LockDown Browser and Respondus Monitor?

A “beta” release of a new Chromebook extension for LockDown Browser is currently available for exams delivered in the Instructure Canvas LMS. Both "Classic" and "New" quizzes are supported in Canvas....

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"Video connection timed out"

If you encounter the "Video connection timed out" error, please do the following: 1) Try clicking the "try again" button on that same page. This may permit the connection to be established. It's only...

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Is LockDown Browser tested with each update of Windows?

Yes LockDown Browser is part of the Windows Compatibility Program at Microsoft.  Each pre-release of Windows is tested with LockDown Browser by Microsoft allowing Respondus to address any issues found...

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Exam title states a webcam must be used, but the exam settings don't indicate...

This error indicates there is either a problem with the exam's title, the exam's settings, or possibly with the navigational route the student is taking to the exam.* The instructor should open the...

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Can a Chromebook be used with LockDown Browser? (K-12)

A “beta” release of a new Chromebook extension for LockDown Browser is currently available for exams delivered in Canvas (Classic and New Quizzes) and Blackboard Learn (Original view).  This solution...

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Windows - How to Setup Keyboard Language Switching for LockDown Browser

How to Setup Keyboard Language Switching on Windows 10   1) Press the start button and type "Edit Language and Keyboard Options."   2) Open the settings and click "Add a language." 3) Type the needed...

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Mac - How to Setup Keyboard Language Switching for LockDown Browser

How to Setup Keyboard Language Switching on MacOS   1) Go to System Preferences (Click the Apple logo in the top-left).   2) Go to “Language & Region” and select "Keyboard Preferences.” 3) Click...

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Subdomain Support for Instructure Canvas

If you use Instructure Canvas as your LMS, LockDown Browser now supports the use of multiple LMS domains. Many institutions use a "vanity URL" for students to access their system.For this to work, your...

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Chromebook - Cannot move past the D2L Brightspace "start quiz" page

If you are trying to use LockDown Browser for Chromebook with your D2L Brightspace exam, you'll first need to allow pop-ups for your D2L environment in the Chrome Browser.If you do not do this, you...

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Accents For Languages

LockDown Browser provides a symbol palate that permits students to enter a variety of symbols into their quiz answers. To access this feature,  use the "Insert Symbol" icon in the LockDown Browser...

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Installing LockDown Browser on Mac returns digital signature error

If you encounter the above error when attempting to install LockDown Browser on a Mac, please review this article: https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/89 The...

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Respondus LockDown Browser Keyboard Shortcuts

The following is a list of Respondus LockDown Browser keyboard shortcuts for Windows and macOS that may assist students with disabilities. Although many of the below shortcuts work within standard web...

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Respondus Official Support Hours

Respondus Support is available via a ticket-based system from 5 am to 6 pm U.S. Pacific Time (8am to 9pm U.S. Eastern Time) Monday to Friday, excluding U.S. holidays. Weekend support has more limited...

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